Location: New York City (Hybrid)
Schedule
• In-person: January–March & July–October (NYC Showroom)
• Remote: April–June & November–December
• Some travel required for seasonal trade shows
ESP Showroom is a multi-brand showroom focused on women's contemporary fashion. This establishment represents a range of European clothing and accessory designers, capturing a segment of the fashion market that merges style with accessibility. Given the intense competition and rapid changes in fashion trends, the showroom positions itself as a vital link between designers and retail buyers. We're on the lookout for a dynamic, organized, and detail-oriented individual to step into the role of Wholesale Fashion Showroom & Sales Coordinator.
Role Overview
This position offers a hands-on approach across various facets of our operations, including showroom management, customer engagement, and trade show logistics. Simply put, you'll be at the heart of our operations, interfacing with designers, customers, and the broader market. It’s an excellent opportunity for individuals eager to advance their careers in the wholesale fashion domain and showroom operations. The role is particularly vital in today’s retail environment, where buyers are looking for unique products and experiences that capture consumer interest.
Key Responsibilities
Your responsibilities are multi-faceted and will require a blend of organizational skills and customer service acumen.
- **Organizing, merchandising, and managing seasonal collections** are essential components of the job. Each season brings its own set of challenges in terms of trends and inventory management.
- **Preparing the showroom for buyer visits** will demand meticulous attention to detail. You'll need to create an inviting atmosphere that highlights the collection effectively.
- **Coordinating buyer appointments** and handling wholesale orders through platforms like JOOR and Order 41 adds another layer of complexity, requiring not just technical proficiency but also interpersonal skill.
- Acting as the **primary contact between our represented brands and retail clients** positions you to foster strong relationships — a critical aspect in building loyalty in the wholesale market.
- Delivering **exceptional customer service** isn't just about answering queries; it’s about ensuring a positive and engaging experience through every interaction.
- **Managing trade shows** involves logistical planning that can make or break visibility for our brands, including handling travel arrangements and booth setup.
The position also encompasses maintaining customer databases, sales reports, and showroom inventory. All these elements come together to form a cohesive strategy for successful showroom operations.
Position Qualifications
To thrive in this role, you'll need a minimum of two years of experience in wholesale fashion, showroom sales, or customer service. In this line of work, experience equips you with insights that are often more valuable than formal education.
- **Organizational skills** must be top-notch. You’ll face multiple tasks with tight deadlines; the ability to prioritize is essential.
- Strong written and verbal communication skills are non-negotiable. They form the backbone of effective interactions with clients and colleagues alike.
- Familiarity with systems like JOOR, Order 41, or Odoo could set you apart from other applicants. (And this is the part most people overlook.)
- You'll need to have at least basic photography and video editing skills, particularly for platforms like Instagram and TikTok, which play a major role in brand building today.
If you’re working in this space, you understand that fashion is as much about storytelling as it is about products.
Your Profile
This isn't just a job; it’s an invitation to become part of a vibrant community. Passion for fashion is crucial. You must thrive in a fast-paced atmosphere and take pride in your organizational skills.
What this means for you is that you have the chance to influence how brands are perceived in the marketplace. Building relationships, troubleshooting issues, and creating visually compelling social media content that embodies a strong brand aesthetic are key strengths this role seeks.
We want someone enthusiastic about becoming an essential part of our collaborative team and contributing to our growth, bringing fresh ideas to the table that could reshape our approach to showroom management.
Benefits and Compensation
When it comes to benefits, we recognize the value of our team members.
- Federal holidays are acknowledged, and our company-wide closure during the last week of the year allows for personal time and reflection.
- With two weeks of paid time off annually, you’ll have the opportunity to recharge and refresh.
- Salary is yet to be determined based on experience, ensuring that compensation reflects the value you bring. Performance-based raises and bonuses are key mechanisms in recognizing excellence within the team.
Application Process
If you’re interested in this opportunity, put your best foot forward by submitting:
- Your resume
- A tailored cover letter detailing your fit for this position
- Links to any relevant social media accounts, portfolio, or creative work for review
Make sure to email your application to
[email protected]. No calls, please.
Follow us on Instagram:
@espshowroom
Future Outlook
As the fashion industry continues to evolve, the demand for skilled sales coordinators is likely to remain high. The growth of e-commerce and the emphasis on a seamless shopping experience for consumers can only benefit those adept in hybrid roles combining personal touch with digital strategy.
Given the showroom's focus on European designers, staying ahead of trends and fostering strong relationships with vendors will be vital. This position could serve as a launching pad for careers within the sector. Those who thrive here will likely find themselves at the forefront of fashion retail as it adapts to changing marketplaces.